Toscotec has successfully integrated its spare and wear parts portfolio into the Voith Paper Webshop. Customers can now order products quickly and easily around the clock using the latest functions. The Voith Paper Webshop has been operating for over six years and is constantly advancing to increase user-friendliness. Since June, Toscotec has on-boarded more than 20 projects covering 3 multinational corporations.
The Webshop ensures easy consultation: users can access all the information they need on spare and wear parts in just a few clicks. It also allows for integration into the mill’s ERP (Enterprise Resource Planning) system so that customers can use their internal codes when planning for and purchasing spares.
On one single platform, customers can both access their technical documentation and purchase spare parts. Information is made available for an entire paper mill, so that the staff of that production site can find everything in one place: topic-based and E-learning training, maintenance and operation manuals, as well as spare and wear parts for all their Toscotec equipment.Lorenzo Bonino, Spare Parts Technical Coordinator at Toscotec
Lorenzo Melani, Technical Coordinator of Toscotec Documentation Department, commented, “The Webshop saves time to the technical and administrative staff who search and purchase spares. They can access it from pc or tablet, and it allows for a much more quick, easy and efficient way to perform these tasks.”